Ring Resizing
ROCKRUSH offers a free ring resizing within the first 120 days of receiving your ring. we can resize most of our desings and we always try our best to accomodate all resizing. Rings with diamonds going all across the band and full eternity rings cannot be resized due to diamonds preventing us for doing so. We can however, resize the ring bigger in size, in most cases we can only increase the ring size by 1/2 a ring size. For resizing a ring smaller in most cases we can only resize by 1 ring size. This offer excludes shipping fees. Please read the shipping & returns policy page.
Side Stone Replacement
ROCKRUSH offers a one-time complimentary side stone replacement within the first 120 days of receiving your ring. This offer excludes shipping fees and does not apply to loss of stones due to unintentional damage or normal wear and tear.
Centre or Side Stone Tightening
ROCKRUSH offers complimentary centre or side stone tightening at your request after purchase. This offer excludes shipping fees.
Complimentary Ring Cleaning
ROCKRUSH offers a complimentary ring cleaning service at your request after purchase. Polishing incurs additional costs. Shipping costs are excluded.
Customized Ring Engraving
Add a personal touch to your ROCKRUSH jewelry. Using either laser engraving or hand engraving, we're able to add a message or commemorative date to the interior of the ring band. You can contact us to determine your custom engraving costs when you place your order. If you have already placed your order and wish to add this service, contact us and we will add this to your purchase.
When you think of an engraving, reflect on the width of the band, font style and length of the message. If you are unsure, ROCKRUSH team is here to help guide you in the process. Please note, the width of your band may affect the readability of your engraving.
- Ring design and lab grown diamond position affect placement of the engraving. Some rings cannot be engraved due to the style or material type.
- Engraving messages will be confirmed via email by a ROCKRUSH representative. Be sure to double check it as we will directly copy the message you send to us to ensure that your personal message is accurate.
- Resizing an engraved ring will require your ring to be re-engraved with your message. You will need to re-purchase the engraving service, should you wish to keep your message.
- Engraved rings are not eligible for return or exchange.
Contact Us
Get In Touch
To contact our customer service executives, call +1 (347) 305-7282 or email info@rockrush.com for any of the services listed above.
All shipping costs are to be made at the customer’s expense and are not included in our complimentary services.
Not all rings can be resized.
Any customisation, engraving, modification of styles or additional metals will have an extra charge.